Don't panic, we'll help you find it! 😄
--> If you have bought a Lovebox Color and Photo (European customers only)
1. Make sure you haven't thrown away the card that allows you to activate the Color & Photo option. It is in the packaging of the Lovebox. Here is a picture of the Color & Photo card ↓
2. If the code written on the card does not work, there may be two reasons:
- The code has already been used for another Lovebox Black & White (it only allows you to unlock one Lovebox)
- The code is not valid. Contact us with your order number and the Photo & Color code.