If you have configured your Lovebox, its screen should display this message, “My little secret code is 1234-ABCD. Close me to receive messages".
If you get an error message when you try to send a message, this article is for you.
Most of the time, this problem occurs when your application is not up-to-date or if you are not connected to the Internet.
Check on the Apple Store or Play Store that no updates are available for the Lovebox app
Check your internet connection
If you encounter a problem when configuring your Lovebox, click here.
If you can send a message but the heart of the Lovebox doesn't rotate, click here.
If the problem persists, contact us so that we can help you solve it as soon as possible.
❤️