You can cancel your order by sending us a quick message at sos@lovebox.love :
- If it has not been shipped yet, we can cancel it and refund you immediately.
- If it has been shipped, we will ask you to come back to us once you receive your parcel. If you really don't want to keep your order, we will send you a return label.
Once we have received your return, we will refund you for your order.
All refunds should appear in your bank account within 10 days.
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