⚠️ If you can't connect to the application with your password, click here!
You want to add a Lovebox to your application but you get an error message like this:
Don't panic! You will soon be able to send love to this Lovebox 😊
- Check your internet connection: this problem can occur if you have a bad or no connection. Try again with a better connection.
- Check that the secret code is the right one, a mistake happens so fast! The letters are all in capital letters, and it does not include the letter O: it is the number 0 (zero).
- Make sure you have the latest version of the app: check that no updates are available on the AppStore or PlayStore.
If despite all this the problem persists, contact us so that we can fix it as soon as possible! 😄