One has not experienced the full Lovebox love feeling without experiencing a proper waterfall of hearts!
- First of all, make sure you can send a message to your Lovebox. If not, click here To send a waterfall of hearts, manually rotate the heart of your Lovebox. Do not hesitate to give it a good spin to make the heart spin a few times
- Make sure to check that your Lovebox heart is properly inserted on the Lovebox (on the golden axis) to send a Waterfall of hearts.
- Check if notifications are enabled on your phone for the Lovebox application. To verify this, we created a troubleshooting tool for notifications on the app. Connect to your application, in the menu, click on "Need help?", then on "Troubleshooting notifications".
- Make sure Notifications for the waterfall of hearts are activated.
- Select a Lovebox
- Open the Lovebox's settings and scroll to the notifications' settings
- Make sure the box is checked
If the problem persists, contact us and let us know the step that is causing the problem, we will help you as soon as possible! 💌